There are the following reasons for some products out of stock or damaged:

• The out-of-stock of warehouses or suppliers.
• Found products lack part, damaged or defective during the quality inspection process.

Due to nature of our business model and industry, some items may run out of stock before we can process your order. In those cases, we act according to the selection of your choice in the checkout field which is called “How do you want us to handle out-of-stock items?“.

As we don’t keep stock ourselves in order to be able to provide you the best possible price, stocks of manufacturers may run out immediately. A client can visit the showroom and clear out all stocks. Even though we update our system daily, it’s pretty normal that sometimes we may not be able to source all items for you.

*What are your options at this stage?*

1. We can define the amount specified in the document as “*Funds*” to your account. You can use those funds to select alternative models or you can use for your next order. This is default action. Your balance has already been added to your account funds.

2. We can refund this amount to your bank account. It can take up to 20-30 business days to be processed.

3. You can tell us whether you want us to pick alternative items for you. Our experienced team will decide items to be replaced for you if the order hasn’t been shipped yet.

4. In order to prevent those kinds of situations, %90 of our regular clients pay us upfront according to their budget. As soon as they complete checkout, without losing any time, we start processing the order.

Note: In case any changes occur on the cost of logistics due to less weight and volume, we’ll refund this amount to you also.